Reset the modem to factory defaults or to find out the password

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To reset the modem to factory defaults or to find out the password you will have to do the following.

***Please follow the procedures carefully as you may damage the device. The unit will have to be sent in to attempt a recovery. The customer is responsible for postage to and from the repair centre.

  1. Unplug modem, press space key of computer. Power on modem.
  2. ]help
  3. ]configflash flashfs emergency
  4. Reboot modem , enter emergency mode
  5. 0:1:38:c:aa:c8> ip
  6. 0:1:38:c:aa:c8 ip> config
    device add bridge ether //bridge 192.168.0.10 ( check IP of modem)
  7. 0:1:38:c:aa:c8> fm
    0:1:38:c:aa:c8 fm> default flashfs
    0:1:38:c:aa:c8 fm> ls
    0:1:38:c:aa:c8 fm> cat snmpinit
    access read public
    access write admin------ (password)
  8. Unplug modem, press space key of computer. Power on modem.
  9. ]configflash flashfs auto ( enter)
  10. reboot modem.