Picture perfect connectivity and control
Issue: 
Remotely monitor and control photo processing equipment at unattended sites for undisrupted data delivery to website.
Solution: 

Achieve continuous connectivity and remote machine observation and management using an industrial 3G device to connect photo kiosks to a central network.

3G M2M Benefits:

  • Centralised user interface for easy configuration and management from any web browser
  • Constant connectivity for product delivery to website
  • Remote diagnostics and configuration minimises costly technician visits
  • IP based data acquisition application without fixed line requirements
  • Fast and simple setup and low maintenance
  • Lightweight and compact for easy integration into existing enclosures
  • Easy installation of custom firmware
  • Advanced security

FUJIFILM New Zealand is the country’s leading supplier of total digital imaging solutions. It provides a comprehensive range of product portfolios for the consumer, professional and commercial markets. As a global company, FUJIFILM aims to make innovative use of the most advanced technologies to provide leading-edge imaging and information solutions.

Treasured memories captured on a digital camera can be preserved or printed using an in-store photo kiosk to upload, edit and share images online. Orders are then processed in-store or online with connections to a minilab or wholesale provider. FUJIFILM faced the threat of a dramatic reduction in revenue and customer satisfaction each time a connection was lost; so ensure constant connectivity in the event of a signal dropout or main computer restart, FUJIFILM required an industrial modem that would automatically re-establish a data connection in any circumstances.

“This feature allows for maintenance schedules to be timed and planned for maximum efficiency and cost effectiveness. FUJIFILM has saved time and the expense of service technician call outs by automatically re-establishing connections and offering remote diagnostics from the hardware.”

said Jonathan Higgins, FUJIFILM NZ.

“The NTC-6200 supports increasingly sophisticated online requirements with remote monitoring and constant connectivity. This allows customer photos and other data to be continually loaded to the website without disruption while also enabling FUJIFILM to achieve remote diagnostics and machine status reports,” said Jonathan Higgins.

The NTC-6200 gives technicians the ability to log into the system, extract the required data and upload firmware or software, change settings or install upgrades from virtually any location on any computer. This greatly speeds up the exchange of data and avoids ongoing site visit and maintenance expenses.

“This feature allows for maintenance schedules to be timed and planned for maximum efficiency and cost effectiveness. FUJIFILM has saved time and the expense of service technician call outs by automatically re-establishing connections and offering remote diagnostics from the hardware,” said Jonathan. “The device requires extremely low maintenance and the reliability has been excellent.”

The 3G M2M Router series (NTC-6200) supports multi-level system monitoring to keep communication lines up and open in any conditions. The device builds wide-area-networks using the flexibility of 3G networks and is designed with a focus on remote installation, reliable back-up and simple set-up. The NTC-6200 allows for the development and installation of custom applications and provides full routing capabilities to support point-to-point, or point-multi-point, communication links; and includes a generous amount of read-writable flash memory and DRAM. With compact yet robust housing, the NTC-6200 can easily be integrated into existing enclosures, or mounted on a wall.

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