Keeping Track of Energy Power Systems
Issue: 
Enable undisrupted live monitoring and control of remotely located portable generators over a 3G network.
Solution: 

Manage the real time delivery of data from an onsite generator back to a PC or laptop for observation and control using a rugged 3G M2M router.

3G M2M Benefits:

  • Simple remote management, monitoring and control
  • Consistent transfer of data back to central host system over 3G
  • No fixed-line requirements
  • Includes a web interface for easy management from any computer or
    smart phone
  • Rugged weatherproof enclosure supports extreme environmental conditions
  • Remote theft detection
  • Reduced maintenance and refuelling costs
  • Monitor customer usage
  • Advanced security

Specialised Caterpillar engine dealer Energy Power Systems Australia (EPSA) has supplied the Australian transport, marine and industrial sectors with world’s finest power systems for over twenty years. The company’s energy rental business, CAT Rental Power, provides customers with rental power generation, temperature control and compressed air equipment along with ongoing round-the-clock service support 365 days a year.

Turnkey power generation solutions offer a complete equipment, expertise and technical support package for units ranging from 20kVA to multi-megawatts. These units are used to run electrical site devices and equipment in a variety of environments such as outdoor events, agricultural, construction, shipping and mining sites. Constant real time equipment monitoring is the key to ensuring optimal generator performance, functionality and control.

“With the addition of NetComm Wireless routers we are able to continually monitor multiple generators in locations all over Australia from a single PC. This lets us monitor usage and remotely troubleshoot issues for customers the instant something happens, while also enabling us to obtain data for scheduled servicing. With the 6000 series we can easily monitor the number of hours a generator has run, and keep watch of fuel levels and engine parameters from a laptop at the office.”

Wade Bailey, National Operations Manager.

Wade Bailey, National Operations Manager, EPSA, approached NetComm Wireless for a reliable and robust mobile broadband device capable of meeting the stringent demands and harsh operating conditions of temporary power solutions. The 6000 series, an industrial-grade wireless Machine-to-Machine (M2M) device, was chosen to remotely manage and control mobile generators in real time from any laptop or computer over a 3G network.

“With the addition of NetComm Wireless routers we are able to continually monitor multiple generators in locations all over Australia from a single PC. This lets us monitor usage and remotely troubleshoot issues for customers the instant something happens, while also enabling us to obtain data for scheduled servicing. With the 6000 series we can easily monitor the number of hours a generator has run, and keep watch of fuel levels and engine parameters from a laptop at the office,” said Wade.

Following a simple setup and installation process, EPSA is reducing its operational and maintenance costs with live access to data concerning each generators operating condition as well as continuous information from the system controller for generator usage data, alarm history and predictive maintenance reminders. This gives EPSA the ability to: charge customers based on total running-hours; schedule servicing to reduce the level of spare parts stock held at any one time and significantly reduce the number of refuelling trips to the generator site.

The 6000 series also sends alarms and periodic reports to smart phone and PC software. If an alarm occurs, EPSA is instantly aware and can immediately send out a call to the customer’s phone or email. They can then establish a link to remotely diagnose the problem and modify generator configurations and parameters as needed. If required, EPSA can dispatch a service truck with the necessary parts to quickly correct the problem, thereby minimising downtime.

Wade said he has used NetComm Wireless’ 3G modems in a previous role and found them to be extremely reliable and easy to use, offering an excellent feature set including facilities such as GPS tracking which is ideal for keeping an eye generators in real-time.

“The Australian transport, marine and industrial sectors operate in some of the world’s most demanding conditions, so we needed a router that would stand up to these kinds of tough environments. We also needed something that was setup and forget, with no maintenance. NetComm Wireless’ modems fit the bill.”