An economical future-proof central connection point
Issue: 
Increase the efficiency of fundraising campaigns and day-to-day tasks with cost-effective high-speed broadband Internet connectivity for multiple wired and wireless devices.
Solution: 

Install an efficient wireless modem router that caters to all of today’s online needs as well as those of the future.

NetComm Wireless Benefits:

  • Multiple broadband connection options (ADSL2+, fibre, 3G/4G)
  • Supports current and future networks and technologies
  • High-speed wired and wireless local networking for multiple simultaneous users
  • USB ports for shared access to 3G/4G USB modem, media server and external hard drive
  • Economical VoIP calls using a standard cordless phone
  • Power saving green features
  • Easy setup

The Arrow Bone Marrow Transplant Foundation (Arrow) is a charity that funds medical research into a cure for leukaemia and other diseases treatable by bone marrow and stem cell therapy. Arrow also supports patients and their carers with information and a range of services including a wig library for chemotherapy patients, travel, accommodation and emergency funding. As a not-for-profit organisation run primarily by volunteers, Arrow prides itself on keeping operational costs to an absolute minimum to ensure that funds raised go directly to where they were intended.

In the 2011 financial year Arrow managed to spend just 3 per cent of donations received on the cost of fundraising. Fundraising costs are minimized by avoiding the expense of outsourcing tasks such as telephone and direct mail appeals, marketing campaigns and event planning. As a charity that relies on its internal resources to carry out most tasks, Arrow required a cost-effective central communications hub that ensured an undisrupted high-speed broadband connection for multiple devices.

After months of enduring a painfully slow online experience a technician was called in to diagnose the issue which turned out to be a problem with Arrow’s existing ADSL modem. An upgrade was needed to boost sluggish wireless speeds that deteriorated when additional users attempted to connect to the network.

“It’s great to have just one device that covers all of our communication needs. As well as keeping costs down, as many volunteers as needed can now work simultaneously on a project without experiencing a decline in wireless speeds. It’s also reassuring to know that we’re covered for future technological advances meaning we won’t need to upgrade for quite some time.”

Gloria Vincent, Communications Manager, Arrow

After researching various options, Arrow’s Communications Manager, Gloria Vincent, approached NetComm Wireless for a new modem with the capacity to support all of their Internet connection needs well into the future. The ADSL2+ Wireless N300 Modem Router (NB16WV) was chosen for its ability to connect to ADSL2+ today and fibre when available, thereby saving the charity from future upgrade costs. The NB16WV also fulfilled the role of several separate devices in a single unit making it a cost effective option.

Following the simple two-step setup process, wireless speeds soared from 9Mbps to 250Mbps – substantially saving time and increasing productivity. As well as benefiting from shared access to a USB external hard drive, Arrow’s part-time staff now enjoy a high-performance wired connection to Arrow’s three desktop PCs and HD TV, and volunteers are able to create a fast and reliable wireless connection to their laptops, tablet computers and other devices without impairing wireless speeds.

Significant cost savings are also being made using VoIP to make fundraising appeal and corporate sponsorship calls over the Internet. “The cost of local, interstate and overseas phone calls have been slashed by simply connecting our standard cordless phone to the FXS port. We can now afford to be less targeted and reach more individuals and corporations with phone appeals for charity ball auction prizes and other sponsorship requests,” said Gloria Vincent, Communications Manager, Arrow.

“It’s great to have just one device that covers all of our communication needs. As well as keeping costs down, as many volunteers as needed can now work simultaneously on a project without experiencing a decline in wireless speeds. It’s also reassuring to know that we’re covered for future technological advances meaning we won’t need to upgrade for quite some time.”

The USB hard drive can also be used to connect a compatible 3G modem that can act as an alternative connection option or as a reliable backup where a fixed line drops out or is not available. As well as a Gigabit WAN port for fibre connectivity, the NB16WV includes IPv6 capabilities to support the next generation of Internet. And with the future and long-term cost-savings in mind, the device also includes a range of green features including time of day LED dimming, WiFi power save features and power down functions.